Hinged Hard Top Spa Covers are custom assembled at the factory to match each customer's spa's exact shape, dimensions, it's standard color and construction selections, plus optional upgrades. These premium quality covers are manufactured from the highest grade materials available, and designed to provide lasting, trouble-free service. These hard covers set the industry standard in retaining both heat and moisture within the spa water, reducing water evaporation, child safety, structural strength, mildew resistance, heavy-duty hardware, and total protection from snow and debris. PLUS - these custom made premium quality covers actually cost less than stock covers, and purchasing online through The Energy SuperMarket provides you with the lowest factory direct pricing available anywhere! Guaranteed. _______________________________________________________ Function: Retains Heat and Reduces Evaporation Benefits: Save Energy while enjoying a hot spa! Short-term energy savings pays for the spa cover purchase in as little as one year! Long-term benefits gain customer significant savings on both water and chemicals, plus most of all - energy usage!!! _______________________________________________________ PURCHASE » Using one of three convenient options: For FAX orders: Complete Order Form, print, fax; 800 897 6527 For Phone orders: Complete Ordering Instructions first: 800 333 9276 For Online orders: Complete the Online Form at top of this page, then CLICK the Add To Cart button, check out_______________________________________________________ ORDERING INSTRUCTIONS for all three purchasing methods PRODUCT Warranties, Applications, Features, and Options information located below ordering instructions. 1. SELECT » Spa Hard Cover ColorChoose the Cover Color shown below for the outer jacket and skirt. 2. SELECT » Core Barrier - Underlayment protection Choose the STANDARD Core Barrier or UPGRADE Core Barrier: STANDARD Core Barrier - Scrim material UPGRADE Core Barrier - TempGuard material 3. SELECT » Core Foam - Insulation Density and Strength Choose the Cover Foam and Support options available in Standard Core,Deluxe Core, or Premium Core: Standard Core - One pound density virgin foam; tapered 4" to 2 1/2" thick; insulation retains heats, but core only supports its own weight - it is not designed to support additional weight such as persons, pets, or snowfall. Best for indoor use, or outdoor use in mild climates Deluxe Core - Two pound high density virgin foam tapered 4" to 2 1/2" thick; provides significantly higher insulation value to retain more heat, plus supports up to 75 pounds per side of live or dead weight such as small children, pets, or light snow fall Premium Core - Two pound high density virgin foam flat 3" thick, with extra reinforced **Walk-on Strength Aluminum Facing; provides same higher insulation factor as Deluxe Core, plus will support up to 300 lbs per side of live or dead weight such as adults, large pets, or heavy snow and ice accumulation R - Value varies due to taper and density: R-15 through R-194. SELECT » Spa Hard Cover ShapeChoose one of the eight spa Standard Cover Shape Diagrams below, that matches your spa or hot tub. The base price includes these eight shapes, and are available in sizes up to 96" x 96" at no additional charge. Note: An X marks the standard tie down strap positions, which are located specifically to conform to ASTM Child Safety Specifications. To relocate the position of tie down straps review IMPORTANT NOTES at bottom of page.*RADIUS Instructions: How to measure Radius C on Diagram 2 5. RECORD » Spa Hard Cover Dimensions A through F Measure spa [or existing cover to be replaced] and enter the required measurements for dimensions A through F [leave unused letters blank]. Measure spa in inches as accurately as possible, to the nearest 1/4 inch. Example: 58.25" or 58-1/4". During manufacturing, the production team will round customer's measurements up to the nearest 1/2 inch. Note: When measuring the cover dimensions, stand facing spa with the spa's widest dimension running left to right in front of you, to properly orient the spa to the SELECTION Diagram. The fold on the cover will run left to right parallel to the longest side of the spa. Standard price includes dimensions up to 96; call for pricing on over-sized or custom shapes. 6. SELECT » Spa Hard Cover Length of Skirt Choose from none up to 5" split skirt included at no extra cost, or choose upgrade from 5" up to 10" extended split skirt at extra cost 7. SELECT » Spa Hard Cover Lock and Key or Snapping Tie-Downs Choose from no Tie-Downs with the Standard Product at no cost, or choose from two upgrades: Snapping tie-down straps, non-child safe, or Lock and Key childproof tie down straps, ASTM approved 8. SELECT » Choose Shipping and ProcessingStandard Delivery - allow 11 to 21 daysRUSH Order - allow 4 to 10 days - extra charge applies9. SELECT » Shipping based on delivery destinationCommercial Location - Continental US OnlyResidential Location - Continental US Only - extra charge applies 10. SELECT » Choose Shipping ZoneZONE 1 - AL, GA, NC, SC, TNZONE 2 - FL, KY, LA, MS, VA, ZONE 3 - IL, IN, IA, KS, MD, MI, MO, NE, OH, OK, PA, TX, WI ZONE 4 - CT, DE, ME, MA, NH, NJ, NY, RI, VTZONE 5 - AZ, CO, MN, NM, ND, SDZONE 6 - CA, ID, NV, OR, WAZONE 7 - *All special Delivery Locations including NYC, Martha's Vineyard, Nantucket, Florida Keys, Islands and other locations not listed abve are charged Special Delivery charge. Call for a quote._______________________________________________________ PURCHASE » Using one of three convenient options: For FAX orders: Complete Order Form, print, fax; 800 897 6527 For Phone orders: Complete Ordering Instructions first: 800 333 9276 For Online orders: Complete the Online Form at top of this page, then CLICK the Add To Cart button, check out_______________________________________________________ HELP » Contact Customer Support Toll-Free help line offering cover sizing support Online e-mail technical and installation support _______________________________________________________ PRODUCT Warranties, Applications, Features, and Options 5-Year Total Factory Warranty includes: 1-Year Full Factory Repair/Replacement Warranty 4-Year Extended Pro-rated Factory Warranty Note: Warranty coverage on Optional and/or Custom upgrades may vary - call for specific details Product Applications: Custom made sizes, shapes, and colors to fit your spa or hot tub exactly! Covers can be utilized on all residential and most commercial applications Standard Product Features: [at no additional cost] Select from 8 different standard shaped covers up to 96"x96" Select from 12 contemporary colors on outer jacket and skirt Select from none up to 5" split skirt included at no extra cost; the skirt provides additional sealing, plus protection of the acrylic side edge of the spa and top of the wood cabinet Outer jacket constructed using 29oz marine grade vinyl with UV ray and mildew resistance properties built into materials Double reinforced jacket hinge with "steam stopper" seals Bonded thread construction with UV ray and mildew resistance Weep holes in bottom assure drainage of condensation moisture 2 - Double reinforced handles, one on each side for easy removal Double laminated bottom constructed using grey colored skrim mesh cloth material custom manufactured specifically for spa applications Heavy-duty counter sunk C-Channel for structural integrity Heavy-duty marine grade zippers allow easy removal of outer jacket Inner foam core is constructed using 100% pure virgin polystyrene - no scrap or reground foam is used like other manufacturers Foam core is wrapped and heat shrunk in 4mil poly sheeting, heat sealed, vapor barrier General-duty core provided with Standard model at no additional cost: Standard Core - One pound density virgin foam; tapered 4" to 2 1/2" thick; insulation retains heats, but core only supports its own weight - it is not designed to support additional weight such as persons, pets, or snowfall. Best for indoor use, or outdoor use in milder climates Premium Product Options: [at additional cost] Select from 5" up to 10" extended split skirt Select from Custom Shapes such as kidney, waterfall, or a one cut corner, plus cut-outs for obstructions such as handles or air buttons are available [call for quote and/or to order; customer supplied drawing is required] Select from two optional fastening methods: 4 - Snapping tie-down straps to secure cover jacket to spa cabinet, or 4 - Lock and Key childproof tie down straps to safely secure cover to spa cabinet - designed to meet Federal UL ASTM Child Safety Specifications* Select from two optional heavy-duty core upgrades: Deluxe Core - Two pound high density virgin foam tapered 4" to 2 1/2" thick; provides significantly higher insulation value to retain more heat, plus supports up to 75 pounds per side of live or dead weight such as small children, pets, or light snow fall Premium Core - Two pound high density virgin foam flat 3" thick, with extra reinforced **Walk-on Strength Aluminum Facing; provides same higher insulation factor as Deluxe Core, plus will support up to 300 lbs per side of live or dead weight such as adults, large pets, or heavy snow and ice accumulation Product Manufacturer: Florida Spa Covers, Inc _______________________________________________________ SPECIAL OFFER » FREE shipping provided when ordering: Vinyl Neck Pillow or Children's Booster Seat for the Spa Hard Cover - when purchased with this item. TO ORDER » Select desired item, CLICK dropdown arrow in shipping selection box, select FREE shipping option, then add item to cart. _______________________________________________________ HELPFUL FAQ » Regarding Spa Cover selections and optional upgrades: Q: How is 2 pound foam density more effective than 1 pound, when they are both the same thickness?A: The foam is the same thickness, but more material is compressed in to the same space - resulting in a higher insulation value and rigidityQ: What is the thickness of the polyethylene on the foam core? Is it heated?A: 4mil poly sheeting, heat sealedQ: Will color swatches shown online match the actual color of the cover?A: The colors are very close. However, every computer monitor displays differently, so the actual cover may be slightly different in color tintQ: What is the service life expectancy of a cover?A: For 1 and 2 lb covers, expect from 5-8 years, or much longer under normal conditions with proper seasonal maintenance Q: What seasonal maintenance does the cover require?A: Washing the cover to remove chemicals and dirt, plus using quality vinyl conditioner on a regular basis to prevent deterioration, and to preserve the vinyl; remove excessive snow, leaves, etc.Q: What outside conditions can shorten the cover's service life expectancy? A: Any adverse environmental conditions such as salt spray, excessive snow or ice loads for extended periods, build-up of wet leaves, etc., but most of all - the lack of regular seasonal maintenance, such as cleaning and conditioning Q: What inside conditions can shorten the cover's service life expectancy?A: Rising steam causes condensation which over time leads to water absorption damage inside the Hard Cover's foam core; consider ordering a Floating Insulation Cover for Spas or Hot Tubs, which floats flat on spa surface keeping heat and moisture trapped in water, thus reducing water absorption into the Hard Cover, and increasing the Hard Cover's service life by 33% or more! Q: What can accidentally damage the cover?A: Covers can be damaged from children, adults, or pets climbing or jumping on it, or outdoor objects falling on it, such as branches; if these are concerns, or if the cover will be used in this type of environment, consider upgrading to the Deluxe core upgrade, or Premium core upgrade with aluminum "walk-on strength" facing_______________________________________________________ IMPORTANT NOTES: All Standard Selection shaped covers will meet UL ASTM Child Safety Specifications under following conditions: To meet UL ASTM requirements, customer must order Deluxe Core or Premium Walk-on strength Core cover and Locking Tie-Downs at the original positions shown in the Standard Selection Diagrams. Optional Custom Shapes such as kidney, waterfall, or a one cut corner must be ordered with Locking Tie-Downs as per UL ASTM Specifications - call for details.IMPORTANT NOTES: Covers using Snap Tie-Downs and Standard Core covers will not meet UL ASTM safety standards. Tie down straps can be eliminated, or positioning can be relocated to customer specifications, however, they will not meet ASTM standards. If spa installation requires residential permitting, or if being used in a commercial application, consult local Building Permit Department for proper UL ASTM safety requirements. * Important Delivery Information:Each spa cover is custom made. Spa covers will normally take 7-21 business days to be manufactured and packaged for shipping.This is an oversize item. It is shipped through a common carrier freight company (large 18-wheeled truck) and will arrive at your address about 3-7 days after leaving the manufactures warehouse. The freight company will contact you in advance to schedule a delivery date and time.* Rush Orders 4-10 business days to be manufactured and packaged for shipping plus transit time [see above] The item will be delivered from the rear of the truck at your address. You will be required to accept and remove the merchandise from the rear of the truck. The freight company will not take it inside without charging additional fees, which you would be responsible for paying, as this was not included in the freight quote provided to you. *Special Delivery Charge:All special Delivery Locations including NYC, Martha's Vineyard, Nantucket, Florida Keys, Islands and other locations not listed on the zone section above are charged a Special Delivery charge. Please call for a quote. Package Inspection:It is important to inspect the packaging for any potential damage that may have occurred while in transit. It is normal for the cardboard packaging to show some wear. However, if there is visible damage, refuse delivery of the order and contact the customer service associate from where you ordered your cover. If there appears to only be box damage and you decide to keep your cover for further inspection, be sure to note the box damage on the receipt you will be required to sign so a claim can be filed on your behalf keep a copy of the signed and noted receipt for your records. If the package is accepted without any damage noted, any damage found or any claims needing to be filed will be the responsibility of the consignee.
Hinged Hard Top Spa Covers are custom assembled at the factory to match each customer's spa's exact shape, dimensions, it's standard color and construction selections, plus optional upgrades. These premium quality covers are manufactured from the highest grade materials available, and designed to provide lasting, trouble-free service. These hard covers set the industry standard in retaining both heat and moisture within the spa water, reducing water evaporation, child safety, structural strength, mildew resistance, heavy-duty hardware, and total protection from snow and debris.
PLUS - these custom made premium quality covers actually cost less than stock covers, and purchasing online through The Energy SuperMarket provides you with the lowest factory direct pricing available anywhere! Guaranteed. _______________________________________________________
Function: Retains Heat and Reduces Evaporation Benefits: Save Energy while enjoying a hot spa! Short-term energy savings pays for the spa cover purchase in as little as one year! Long-term benefits gain customer significant savings on both water and chemicals, plus most of all - energy usage!!! _______________________________________________________ PURCHASE » Using one of three convenient options: For FAX orders: Complete Order Form, print, fax; 800 897 6527 For Phone orders: Complete Ordering Instructions first: 800 333 9276 For Online orders: Complete the Online Form at top of this page, then CLICK the Add To Cart button, check out_______________________________________________________ ORDERING INSTRUCTIONS for all three purchasing methods PRODUCT Warranties, Applications, Features, and Options information located below ordering instructions. 1. SELECT » Spa Hard Cover ColorChoose the Cover Color shown below for the outer jacket and skirt.
2. SELECT » Core Barrier - Underlayment protection Choose the STANDARD Core Barrier or UPGRADE Core Barrier: STANDARD Core Barrier - Scrim material UPGRADE Core Barrier - TempGuard material 3. SELECT » Core Foam - Insulation Density and Strength Choose the Cover Foam and Support options available in Standard Core,Deluxe Core, or Premium Core: Standard Core - One pound density virgin foam; tapered 4" to 2 1/2" thick; insulation retains heats, but core only supports its own weight - it is not designed to support additional weight such as persons, pets, or snowfall. Best for indoor use, or outdoor use in mild climates Deluxe Core - Two pound high density virgin foam tapered 4" to 2 1/2" thick; provides significantly higher insulation value to retain more heat, plus supports up to 75 pounds per side of live or dead weight such as small children, pets, or light snow fall Premium Core - Two pound high density virgin foam flat 3" thick, with extra reinforced **Walk-on Strength Aluminum Facing; provides same higher insulation factor as Deluxe Core, plus will support up to 300 lbs per side of live or dead weight such as adults, large pets, or heavy snow and ice accumulation R - Value varies due to taper and density: R-15 through R-194. SELECT » Spa Hard Cover ShapeChoose one of the eight spa Standard Cover Shape Diagrams below, that matches your spa or hot tub. The base price includes these eight shapes, and are available in sizes up to 96" x 96" at no additional charge. Note: An X marks the standard tie down strap positions, which are located specifically to conform to ASTM Child Safety Specifications. To relocate the position of tie down straps review IMPORTANT NOTES at bottom of page.*RADIUS Instructions: How to measure Radius C on Diagram 2
5. RECORD » Spa Hard Cover Dimensions A through F Measure spa [or existing cover to be replaced] and enter the required measurements for dimensions A through F [leave unused letters blank]. Measure spa in inches as accurately as possible, to the nearest 1/4 inch. Example: 58.25" or 58-1/4". During manufacturing, the production team will round customer's measurements up to the nearest 1/2 inch. Note: When measuring the cover dimensions, stand facing spa with the spa's widest dimension running left to right in front of you, to properly orient the spa to the SELECTION Diagram. The fold on the cover will run left to right parallel to the longest side of the spa. Standard price includes dimensions up to 96; call for pricing on over-sized or custom shapes. 6. SELECT » Spa Hard Cover Length of Skirt Choose from none up to 5" split skirt included at no extra cost, or choose upgrade from 5" up to 10" extended split skirt at extra cost 7. SELECT » Spa Hard Cover Lock and Key or Snapping Tie-Downs Choose from no Tie-Downs with the Standard Product at no cost, or choose from two upgrades: Snapping tie-down straps, non-child safe, or Lock and Key childproof tie down straps, ASTM approved 8. SELECT » Choose Shipping and ProcessingStandard Delivery - allow 11 to 21 daysRUSH Order - allow 4 to 10 days - extra charge applies9. SELECT » Shipping based on delivery destinationCommercial Location - Continental US OnlyResidential Location - Continental US Only - extra charge applies 10. SELECT » Choose Shipping ZoneZONE 1 - AL, GA, NC, SC, TNZONE 2 - FL, KY, LA, MS, VA, ZONE 3 - IL, IN, IA, KS, MD, MI, MO, NE, OH, OK, PA, TX, WI ZONE 4 - CT, DE, ME, MA, NH, NJ, NY, RI, VTZONE 5 - AZ, CO, MN, NM, ND, SDZONE 6 - CA, ID, NV, OR, WAZONE 7 - *All special Delivery Locations including NYC, Martha's Vineyard, Nantucket, Florida Keys, Islands and other locations not listed abve are charged Special Delivery charge. Call for a quote._______________________________________________________ PURCHASE » Using one of three convenient options: For FAX orders: Complete Order Form, print, fax; 800 897 6527 For Phone orders: Complete Ordering Instructions first: 800 333 9276 For Online orders: Complete the Online Form at top of this page, then CLICK the Add To Cart button, check out_______________________________________________________ HELP » Contact Customer Support Toll-Free help line offering cover sizing support Online e-mail technical and installation support _______________________________________________________ PRODUCT Warranties, Applications, Features, and Options 5-Year Total Factory Warranty includes: 1-Year Full Factory Repair/Replacement Warranty 4-Year Extended Pro-rated Factory Warranty Note: Warranty coverage on Optional and/or Custom upgrades may vary - call for specific details Product Applications: Custom made sizes, shapes, and colors to fit your spa or hot tub exactly! Covers can be utilized on all residential and most commercial applications
Standard Product Features: [at no additional cost] Select from 8 different standard shaped covers up to 96"x96" Select from 12 contemporary colors on outer jacket and skirt Select from none up to 5" split skirt included at no extra cost; the skirt provides additional sealing, plus protection of the acrylic side edge of the spa and top of the wood cabinet Outer jacket constructed using 29oz marine grade vinyl with UV ray and mildew resistance properties built into materials Double reinforced jacket hinge with "steam stopper" seals Bonded thread construction with UV ray and mildew resistance Weep holes in bottom assure drainage of condensation moisture 2 - Double reinforced handles, one on each side for easy removal Double laminated bottom constructed using grey colored skrim mesh cloth material custom manufactured specifically for spa applications Heavy-duty counter sunk C-Channel for structural integrity Heavy-duty marine grade zippers allow easy removal of outer jacket Inner foam core is constructed using 100% pure virgin polystyrene - no scrap or reground foam is used like other manufacturers Foam core is wrapped and heat shrunk in 4mil poly sheeting, heat sealed, vapor barrier General-duty core provided with Standard model at no additional cost: Standard Core - One pound density virgin foam; tapered 4" to 2 1/2" thick; insulation retains heats, but core only supports its own weight - it is not designed to support additional weight such as persons, pets, or snowfall. Best for indoor use, or outdoor use in milder climates Premium Product Options: [at additional cost] Select from 5" up to 10" extended split skirt Select from Custom Shapes such as kidney, waterfall, or a one cut corner, plus cut-outs for obstructions such as handles or air buttons are available [call for quote and/or to order; customer supplied drawing is required] Select from two optional fastening methods: 4 - Snapping tie-down straps to secure cover jacket to spa cabinet, or 4 - Lock and Key childproof tie down straps to safely secure cover to spa cabinet - designed to meet Federal UL ASTM Child Safety Specifications* Select from two optional heavy-duty core upgrades: Deluxe Core - Two pound high density virgin foam tapered 4" to 2 1/2" thick; provides significantly higher insulation value to retain more heat, plus supports up to 75 pounds per side of live or dead weight such as small children, pets, or light snow fall Premium Core - Two pound high density virgin foam flat 3" thick, with extra reinforced **Walk-on Strength Aluminum Facing; provides same higher insulation factor as Deluxe Core, plus will support up to 300 lbs per side of live or dead weight such as adults, large pets, or heavy snow and ice accumulation Product Manufacturer: Florida Spa Covers, Inc _______________________________________________________
SPECIAL OFFER » FREE shipping provided when ordering: Vinyl Neck Pillow or Children's Booster Seat for the Spa Hard Cover - when purchased with this item. TO ORDER » Select desired item, CLICK dropdown arrow in shipping selection box, select FREE shipping option, then add item to cart. _______________________________________________________ HELPFUL FAQ » Regarding Spa Cover selections and optional upgrades: Q: How is 2 pound foam density more effective than 1 pound, when they are both the same thickness?A: The foam is the same thickness, but more material is compressed in to the same space - resulting in a higher insulation value and rigidityQ: What is the thickness of the polyethylene on the foam core? Is it heated?A: 4mil poly sheeting, heat sealedQ: Will color swatches shown online match the actual color of the cover?A: The colors are very close. However, every computer monitor displays differently, so the actual cover may be slightly different in color tintQ: What is the service life expectancy of a cover?A: For 1 and 2 lb covers, expect from 5-8 years, or much longer under normal conditions with proper seasonal maintenance Q: What seasonal maintenance does the cover require?A: Washing the cover to remove chemicals and dirt, plus using quality vinyl conditioner on a regular basis to prevent deterioration, and to preserve the vinyl; remove excessive snow, leaves, etc.Q: What outside conditions can shorten the cover's service life expectancy? A: Any adverse environmental conditions such as salt spray, excessive snow or ice loads for extended periods, build-up of wet leaves, etc., but most of all - the lack of regular seasonal maintenance, such as cleaning and conditioning Q: What inside conditions can shorten the cover's service life expectancy?A: Rising steam causes condensation which over time leads to water absorption damage inside the Hard Cover's foam core; consider ordering a Floating Insulation Cover for Spas or Hot Tubs, which floats flat on spa surface keeping heat and moisture trapped in water, thus reducing water absorption into the Hard Cover, and increasing the Hard Cover's service life by 33% or more! Q: What can accidentally damage the cover?A: Covers can be damaged from children, adults, or pets climbing or jumping on it, or outdoor objects falling on it, such as branches; if these are concerns, or if the cover will be used in this type of environment, consider upgrading to the Deluxe core upgrade, or Premium core upgrade with aluminum "walk-on strength" facing_______________________________________________________ IMPORTANT NOTES: All Standard Selection shaped covers will meet UL ASTM Child Safety Specifications under following conditions: To meet UL ASTM requirements, customer must order Deluxe Core or Premium Walk-on strength Core cover and Locking Tie-Downs at the original positions shown in the Standard Selection Diagrams. Optional Custom Shapes such as kidney, waterfall, or a one cut corner must be ordered with Locking Tie-Downs as per UL ASTM Specifications - call for details.IMPORTANT NOTES: Covers using Snap Tie-Downs and Standard Core covers will not meet UL ASTM safety standards. Tie down straps can be eliminated, or positioning can be relocated to customer specifications, however, they will not meet ASTM standards. If spa installation requires residential permitting, or if being used in a commercial application, consult local Building Permit Department for proper UL ASTM safety requirements.
* Important Delivery Information:Each spa cover is custom made. Spa covers will normally take 7-21 business days to be manufactured and packaged for shipping.This is an oversize item. It is shipped through a common carrier freight company (large 18-wheeled truck) and will arrive at your address about 3-7 days after leaving the manufactures warehouse. The freight company will contact you in advance to schedule a delivery date and time.* Rush Orders 4-10 business days to be manufactured and packaged for shipping plus transit time [see above] The item will be delivered from the rear of the truck at your address. You will be required to accept and remove the merchandise from the rear of the truck. The freight company will not take it inside without charging additional fees, which you would be responsible for paying, as this was not included in the freight quote provided to you.
*Special Delivery Charge:All special Delivery Locations including NYC, Martha's Vineyard, Nantucket, Florida Keys, Islands and other locations not listed on the zone section above are charged a Special Delivery charge. Please call for a quote. Package Inspection:It is important to inspect the packaging for any potential damage that may have occurred while in transit. It is normal for the cardboard packaging to show some wear. However, if there is visible damage, refuse delivery of the order and contact the customer service associate from where you ordered your cover. If there appears to only be box damage and you decide to keep your cover for further inspection, be sure to note the box damage on the receipt you will be required to sign so a claim can be filed on your behalf keep a copy of the signed and noted receipt for your records. If the package is accepted without any damage noted, any damage found or any claims needing to be filed will be the responsibility of the consignee.