SEISCOTankless Electric Water Heater Model RA-28, 
240 Volt
The tankless water heater that others can only claim to be!
After 14 
years of research and testing, the SEISCO, whose technology has earned its 
developer 5 separate U.S. and many additional foreign patents, is recognized as 
the STANDARD for all tankless water heaters.
The SEISCO tankless water 
heater has earned International recognition for providing the highest level of 
temperature control performance, reliability and safety in its operation over 
any tankless water heater anywhere in the world today. 
Application:
Afour-chambermodel 
designed generally for domestic water heating in whole house and booster 
applications. 
Seisco RA-28
The RA-28 is the most popular residential 
model for providing a continuous supply of hot water for as long as you need it. 
Sized to replace a 50 gallon tank water heater, providing endless hot water for 
most applications. Ideal companion to Solar and Geothermal passive heat recovery 
systems. (Minimum 150 AMP Whole House Electrical Service 
recommended)
This on-demand tankless water heater is a powerful 
replacement for traditional tank-type heaters and is the enabling technology for 
use as back-up to active renewable energy systems such as solar and geothermal 
water heating systems. The temperature activated control works effectively in 
re-circulating systems and in combination with tank-type heaters. 
| 
 SEISCO Tankless Water Heater 
Specifications RA-28 4 Chambers  | 
| 
 MODEL  | 
 RA-28  | 
| 
 KW  | 
 28  | 
| 
 Elements  | 
 7000 watts x 4  | 
| 
 Btu/hr  | 
 95560  | 
| 
 Kg-cal/min  | 
 400  | 
| 
 TEMPERATURE 
RISE  | 
| 
 95 F @ 2.0 GPM  | 
| 
 76 F @ 2.5 GPM  | 
| 
 64 F @ 3.0 GPM  | 
| 
 48 F @ 4.0 GPM  | 
| 
 50 C @ 8 L/min  | 
| 
 40 C @ 10 L/min  | 
| 
 33 C @ 12 L/min  | 
| 
 25 C @ 16 L/min  | 
| 
 MECHANICAL 
  | 
| 
 Size HxWxD  | 
 15x 15x 6 in 40x 40x 
16 cm  | 
| 
 Plumbing fittings  | 
 3/4-in NPT nipple x 2  | 
| 
 Shipping weight  | 
 23 lbs / 10.5 kg  | 
| 
 ELECTRICAL  | 
| 
 V  | 
 240  | 
| 
 A (max)  | 
 116  | 
| 
 Hz  | 
 50 / 60  | 
| 
 Circuits  | 
 30A x 
4  | 
To see all models, please click here
Product Benefits:
 Continuous and Endless 
Supply of Hot Water 
 
Space Savings 
 
Safety and Health Benefits 
 
Smart Technology 
 
No Maintenance 
 
Environmental Benefits 
Product 
Features:
 
UL 499 Approval Listing for Water Heating Applications
 Works with tubing and manifold systems
 No minimum flow activation required
 Built-in DSM Utility Integration option
 Compatible with Home Energy Management Systems
 No moving parts
 Very small & 
compact
 Light 
weight modular construction
 
No restriction to flow
 
Standard 3/4 inch plumbing connections
 Microprocessor digital 
control
 Power 
sharing & variable power control technology
 Continuous 
venting
 Heats 
continuously only when needed, no storage
 Self-diagnostics
 Redundant safety devices
 High performance polymer 
nylon chamber material
 
Built-in Leak detector and alarm
 Rust & corrosion resistant
Seisco Warranty
 4 
Chambers
The same advanced microprocessor technology and 
thermoplastic construction are used in both 2 
Chamber and 4 Chamber models, therefore, many of the parts are 
interchangeable. There are no moving parts or flow restricting devices used in 
Seisco heaters. 
 
Flow/No Flow Detection
Seisco uses a unique flow/no 
flow detection system utilizing temperature sensors for flow detection. In 
standby, the heater maintains a very subtle temperature gradient and flow is 
detected when there is a change in the gradient. 
 Microprocessor 
Control
The advanced microprocessor control turns the power on 
through a set of relays and turns the power off when flow stops. The most 
important feature may be the patented "Power Sharing" technology which provides 
for evenly distributed power to the heating elements. This in turn, helps 
eliminate scalding potential, scaling and sediment build-up. 
 Control 
Logic
The control logic allows the power level to vary which is 
beneficial in minimizing the use of power for periods of less demanding usage. 
 Quality 
Construction: 
Seisco heating chambers are 
modular and molded of light weight thermoplastic materials. The chamber is 
specifically engineered for durability in harsh water heating environments and 
capable of withstanding extreme temperature swings and pressure changes. Heating 
elements, sensors and detection devices that come in contact with the water, are 
machined in brass or made of copper to help resist corrosion. Standard 1 inch, 
flanged screw-type heating elements are utilized which are interchangeable with 
heating elements available at local hardware stores. 
*NOTE: RA models are designed for 
residential applications. If used in a commercial application, the factory 
warranty is voided; if used with 208 volt [AC] operation, the available voltage 
and therefore the temperature rise are derated by 25%. Commercial units are 
available with full factory warranty in 240V and 208V. [Call for details 800 333 
9276]
SAFETY FEATURES:
Seisco was designed with a 
complete array of dependable safety features to prevent harm to the user and the 
heater. There are several redundant safety features as well. 
 Dual high 
temperature switches on independent circuitry in addition to the 
control's internal high temperature shut down. 
 Dual low level 
detectors are used to prevent dry firing of the heating 
elements.
 
A leak detector is mounted on the casing that in the 
event of a leak sounds an alarm to the user. 
 Electrical Surge 
Protection - Although the control board is protected against electrical 
surges, additional heater protection is achieved when the relays are opened 
during periods of standby, providing no path for the surge to reach the heating 
elements. 
 
Venting System - The chamber is designed with a patented 
venting system that continuously vents harmful gasses and air during operation. 
 The 
microprocessor control is programmed to provide self diagnostics that 
significantly reduces troubleshooting and service time. In the event of a 
problem with the heater, the control emits a visual or optional built-in audible 
code. 
There is no maintenance required of the Seisco. However, there are 
clean-out plates below the heater chamber to allow removal of sand and grit that 
may build-up from a well water system. 
_________________________________________________________ 
HELPContact Customer 
Support
 Toll-Free help 
line offering product info and ordering support
 Online e-mail technical and installationsupport 
_________________________________________________________
General 
Information for all RA models:
Power Rating:
The four-chamber 
models contain four electric heating elements whose combined wattage is the 
total power rating of the heater. For instance, the standard RA-28 model 
contains four 7000 watt elements for a total of 28,000 watts, or 28 kilowatts 
(kW) of power. The two-chamber model, RA-14, contains only two 7000 watt 
elements for a total power rating of 14,000 watts, or 14 kilowatts (kW). 
However, because of Seisco's "Power Sharing" technology, the heater may not 
always use the maximum available power. The power output can vary with flow rate 
and temperature rise. Refer to the Product Specifications Table above for the 
maximum power ratings of each model.
Heating 
Output:
The heating output of the Seisco is simply the total 
kilowatt power rating of the combined heating elements converted to BTUs using 
3,413 BTU/kW. For instance, the RA-28 has a total power rating of 28 kW or a 
95,564 BTU heat output rating. The four-chamber models have the higher output 
ratings; 61,434 BTUs for the RA-18 model, and 75,086 BTUs for the RA-22 model. 
The lower output two-chamber models, are; 47,782 BTUs for the RA-14, 37,543 BTUs 
for the RA-11, and 30,717 BTUs for the RA-9. These ratings vary with the 
operating voltage or service voltage to the heater. Refer to the Product 
Specifications Table for the BTU ratings of each model. 
Voltage 
Rating:
Seisco heaters are manufactured with common 240 volt 
[AC] heating elements designed for optimum operation on a standard residential 
240 volt [AC] electric service. Also, the Seisco will operate at 208 VAC, a 
typical commercial voltage, with standard 240 VAC heating elements. However, 
when operating the heater at 208 VAC, the power rating and the heat output 
rating is significantly reduced. Seisco models can be special ordered with 208 
VAC heating elements to help maximize the power and heating output. Refer to the 
Product Specifications Table above for details on the various voltage 
ratings.
Maximum Current Rating:
Each Seisco 
Model has a maximum electrical current rating [or amp rating] equivalent to the 
sum of the heating element ratings. For example, a four-chamber model, RA-28, 
operating at 240 VAC has four heating elements, each with a maximum rating of 29 
amps. The maximum current rating or total current rating of the RA-28 is 
therefore 116 amps or the sum of the four heating elements. However, because of 
Seisco's "Power Modulating Technology", the actual current measured during 
relatively low flow rates and/or low temperature rises can be less than the 
maximum rating of the heater during operation. Refer to the A [max] or maximum 
amp rating under "Electrical" in the Product Specifications Table above for each 
model. 
Temperature Rise:
The temperature rise must 
be determined in order to help choose the appropriate Seisco heater. The rise 
can be determined by knowing the input water temperature and the desired output 
temperature of the heater. The Seisco's output temperature is typically set for 
about 120 degrees F at the factory. Therefore, if the input or cold water inlet 
temperature is 50 degrees F, then the temperature rise is the difference or 70 
degrees F. If the desired output temperature is 125 degrees F, then the 
temperature rise would be 75 degrees F. With the temperature rise determined, 
the Product Specification Table above provides the associated flow rate capacity 
of the various Seisco models. 
Flow Rates:
The flow rate for each model is given in the 
"Temperature Rise"section of the Product Specification Table above. Along 
with the temperature rise, the flow rate must also be determined in order to 
choose the appropriate Seisco heater. The flow rate is determined by the type of 
faucet and also, life style. Refer to the chart below for typical faucet flow 
rates in the home. However, if the desired life style in the home requires 
running multiple faucets at the same time, then the flow rates must be added 
together to determine the peak flow demand. The Seisco or the possibility of 
multiple Seiscos should be selected to match the peak flow rate.
Below are typical flow rates for new residential construction. There may be 
exceptions with new designer type fixtures and faucets. For instance, large 
custom body spa showers whirl pool and Jacuzzi tubs may have faucets with flow 
rates ranging from 7 gpm to 14 gpm. However, a combination of multiple Seisco 
heaters [preferably plumbed in a parallel configuration] can be installed to 
match these higher flow rates. The same peak design approach would be necessary 
for the anticipated life style of multiple flow rates occurring at the same 
time. Otherwise, use the table below and match the Seisco according to the peak 
flow and associated temperature rise of a single tub or shower. 
| 
 Typical Flow Rates in 
Gallons per Minute [gpm]  | 
| 
 Fixture 
Type  | 
 Lavatory  | 
 Bathtub  | 
 Shower  | 
 Kitchen Sink  | 
 Pantry Sink  | 
 Laundry Sink  | 
 Dish-washer   | 
| 
 Flow Rates  | 
 0.8 
- 
1.5  | 
 2.0 
- 
4.0  | 
 1.5 
- 
3.0  | 
 1.0 
- 
1.5  | 
 1.5 
- 
2.5  | 
 2.5 
- 
3.0  | 
 2.0 
- 
3.0 
  | 
MORE  Additional Product 
Information
Download Seisco Brochures, Data Sheets, Guides, Manuals
_________________________________________________
Product 
Manufacturer: Seisco
Return Policy
All 
Tankless Water Heaters are tested at the factory just prior to shipment. It is 
the customer's responsibility to determine if sufficient electrical capacity 
exists to install the water heater prior to placing the order [See Tankless 
Water Heater Installation Guide]. Unit sizing must be determined by the customer 
using the temperature rise chart based on the required flow rate.
A 20% restocking fee will be applied to returns of new 
units in original packaging (see policy page for instructions). The shipping 
cost will not be refunded. Once the Tankless Heater has been installed it cannot 
be returned. 
 
Processing and Delivery Information: Please allow Processing 
Time as stated above for your order, plus standard transportation delivery 
time. Orders placed after 2PM EST may not begin processing until the next 
business day. Please call for Rush Processing and/or Rush Shipping 
options.