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Return PolicyAll Tankless Water Heaters are tested at
the factory just prior to shipment. It is the customer's responsibility to
determine if sufficient electrical capacity exists to install the water heater
prior to placing the order [See Tankless Water Heater Installation Guide]. Unit
sizing must be determined by the customer using the temperature rise chart based
on the required flow rate.
A 20% restocking fee will be applied to returns of new
units in original packaging (see policy page for instructions). The shipping
cost will not be refunded. Once the Tankless Heater has been installed it cannot
Delivery Information: Please
allow 2 - 12 business days plus standard transportation delivery time.