Registration Information
This document will guide you in the process of getting DHTML Menu Builder registered

Entering your registration information

Your registration information is composed of three pieces of data:

  • Your order number
    The order number is the number of your receipt. This number can be located in the confirmation email you received when you purchased DHTML Menu Builder.
    This is not a serial number or unlock code from a previous release. It is the number of your invoice (and receipt).
  • Your name
    This the name of registrant. This is the name of the person who purchased DHTML Menu Builder and it was used in the purchase form.
    Make sure you type the name exactly as it appears in your purchase receipt.
  • Your company's name
    This the company to whom the program has been registered to.
    If you did not include any company name in the purchase form, leave this field empty.
    Make sure you type the company's name exactly as it appears in your purchase receipt.

Validating the information

Before clicking on the Validate button, make sure you're connected to the Internet.
The Validation process will submit the information you've typed to our servers and will be matched to our purchase database.

If the match is successful you will be able to click on the Register button. Doing so will restart DHTML Menu Builder in registered mode.

If the match is not successful in can be caused by one of the following reasons:

  • The server was unavailable because of Internet connection problems or the server was protecting itself because of too many registration requests. The server can only handle 2000 registration requests per second.
  • The information you provided was not correct. Verify and double check that all the fields contain the correct information exactly as it appears on your purchase receipt.
  • Your order has not been processed yet. If you have just purchased DHTML Menu Builder, allow one to 3 hours for your information to become available on our databases and the validation can be performed.
  • You're not using the latest version of DHTML Menu Builder. The Validation process also checks that you're using the latest version of DHTML Menu Builder. If our servers detect that your version is outdated, it will notify DHTML Menu Builder and deny the registration process.
    NOTE: Even if doing a Help->Upgrade reports that you have the latest version, you should re-download and re-install DHTML Menu Builder if you're instructed by the Validation process to do so.

Registering DHTML Menu Builder

Once the validation process has been successfully completed click on the Register button and DHTML Menu Builder will restart itself as a registered program.

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